Junior Collections Officer

About JHK Legal

JHK Legal is an innovative Australian incorporated legal practice that is looking to redefine the public’s perception of a law firm by offering an approachable, expedient and economically transparent legal service to the whole of Australia. We strive to ensure our firm is constantly evolving to exceed our clients’ expectations.

At JHK Legal we offer a comprehensive range of legal services and act for a wide range of clients from individuals to businesses of all sizes and industries.  The JHK Legal team is driven by the pillars of:

  1. approachability;
  2. economic transparency;
  3. efficiency;
  4. quality; and
  5. being on the “JHK bus

The Role – Junior Collections Officer

We currently have a new position for a junior collections officer to join our expanding collections team in our newly furbished Melbourne office.

The successful candidate will assist the collections team in contacting debtors and negotiating payment plans or immediate payment to ensure that payments are made as soon as possible. We are seeking someone who has excellent communication and negotiation skills, as well as attention to detail.

The successful candidate must be able to demonstrate, experience, skills and responsibilities in the following criteria:

  • Contacting debtors and informing them of their overdue bills
  • Negotiating and monitoring payment plans
  • High level of outbound calls
  • Dispute resolution
  • Assist in legal escalations
  • Experience working autonomously
  • Compliance to regulatory bodies and procedures
  • Australian Privacy Principles and Privacy Act

The successful candidate will also:

  • Be an enthusiastic and positive team player and collaborator with existing team members
  • Be a self-starter, and self-motivator who is well organised with the ability to meet deadlines
  • Be confident and be an excellent communicator
  • Be aligned with the firm’s values and culture

Ideally, we would like our new team member to have experience in all of the above and be ready to commence as soon as possible.

Remuneration will be comparable with experience.

What’s in it for you?

As well as working amongst an amazing office culture, JHK Legal offers flexible working arrangements with a major focus on work life harmony. There will also be opportunity for industry memberships, several internal staff competitions and events to celebrate wins as a team! Feel free to get a feel for the firm by checking out our Instagram account @JHKLegal.

To apply, please email your resume and cover letter to Samantha Bartley [email protected] and include details of;

  • extent of your relevant collections experience and how that experience addresses the criteria of the role
  • your personal qualities
  • why you would be a good fit with JHK Legal
  • what you think you could gain from working at JHK

Please put in the email subject lineYour name, Junior Collections Officer, Melbourne

We advise that only applicants who are selected for an interview will be contacted